Feltprint
Privacy Policy
Feltprint is an app for live poker players to record their hands and review them. This policy explains what information the Feltprint iOS app and its backend service collect, why, who processes it, and the choices you have. Feltprint is currently in beta.
The short version
- We collect what you type into the app, the problem reports you choose to send us, a small set of in-app usage events, and the minimum needed to sign you in and send notifications.
- Your hands are sent to third-party language model providers to read the hands you write as text and to write your reviews.
- We don't sell your data, show ads, or use third-party analytics or tracking. The app contains no advertising or tracking SDKs.
- You can delete your account and everything in it at any time, right in the app.
Information we collect
Account information. When you sign in with Apple or Google, we receive a user identifier and an email address from that provider. If you use Apple's "Hide My Email", we receive a relay address instead of your real one. We don't receive your Apple or Google password.
Content you create. Everything you enter in the app: sessions (date, stakes, venue, game type), hand histories (cards, positions, stacks, actions, results), your notes on hands, hands you write as text or paste in (quick notes and hand imports) and the shorthand you teach the app, notes and reads you record about other players at your table, questions you ask about your hands and the answers you get, and feedback you give on reviews.
Device information. If you allow notifications, a push-notification token for your device, so we can tell you when a review is ready.
Technical information. Our servers keep standard logs of requests (such as IP address, time, and the endpoint called) for security, abuse prevention and debugging.
Problem reports. If you use Report a problem in Settings, we receive the type of report (bug, friction or idea), your message, and — only if you choose to attach one — a screenshot. To help us reproduce the problem, the report also includes your app version, iOS version, device model and language setting.
App usage events. The app records a small number of events about the hand-recording flow — for example when the capture screen is opened, which page you move to, whether a hand is saved or discarded, and whether a save reached our servers — with a timestamp and your app and iOS version. These events are stored with your account and used only to measure and improve the app. They don't contain the cards, actions or notes you enter, and they are not sent to any third-party analytics service.
We don't collect your location, contacts or advertising identifier, and we don't access your photo library — except for a screenshot you choose to attach to a problem report.
How we use it
- To provide the app: store your sessions and hands and show them back to you.
- To read the hands you write as text into hand histories.
- To write your reviews and answer your follow-up questions.
- To send the notifications you've allowed.
- To keep the service secure, prevent abuse (for example rate limiting), and diagnose and improve the quality of reviews.
- To investigate and respond to problem reports you send us.
- To measure how the app is used and improve it (usage events).
How reviews are written
To review a hand, we send the hand history and the related context you've entered (your notes on the hand and relevant player notes) to large language models through OpenRouter, which routes requests to model providers such as Google, Anthropic and OpenAI. They process this content to generate the review and return it to us, under their API terms. We don't use your content for advertising.
How hands written as text are read
When you write a hand as text (a quick note) or paste hands in (a hand import), we send what you wrote, the session's table setup (game type, table size, positions, blinds) and the shorthand you've taught the app to large language models through OpenRouter, which turn it into a hand history for you to check and save. We don't add player names or your reads on players to it, but what you wrote is sent as you wrote it, so leave names out of it.
Notes pasted to teach your shorthand
When you paste old notes so the app can learn how you write (Settings → Your shorthand), we send what you pasted and the shorthand you've already taught the app to large language models through OpenRouter. No session is involved, so no table setup is sent. We read at most five hands from it, show you what we read, and ask what the terms we didn't recognise mean. What you pasted is sent as you wrote it, so leave player names out of it. We don't save the notes or the hands read from them to your account; like other text-hand reading, the request can be kept for diagnosis by LangSmith (see Service providers). We keep only the terms you explain, as part of your shorthand, which you can see and delete in Settings.
Voice notes
When you record a voice note in the session assistant (one minute at most), the recording is sent through OpenRouter to a speech-recognition provider, along with a list of poker words and the shorthand you've taught the app, so that it can be heard correctly. We only use providers that keep nothing (OpenRouter's zero data retention). The recognised text comes back to your box for you to correct before you send it. We never store the recording: it is discarded as soon as it has been recognised. We keep the recognised text until you send it, or for at most a day if you don't. When you send it, we keep the words you corrected as pairs of what was heard and what you meant, so that recognition can learn your words. Those pairs stay with your account, and are deleted when you delete it.
Service providers
We use these companies to run Feltprint. They process information only on our behalf.
| Provider | What for | Information involved |
|---|---|---|
| Supabase | Database and sign-in | Account information, all content you create, problem reports and their screenshots, app usage events, push tokens |
| Railway | Hosting our backend | Requests passing through the service, server logs |
| OpenRouter and model providers (Google, Anthropic, OpenAI) | Reading hands written as text, reviews and answers | Hands you write as text or paste in and your shorthand, hand histories and related notes, your questions |
| OpenRouter and speech-recognition providers (Microsoft), zero data retention only | Recognising voice notes | The voice note recording, poker words and your shorthand |
| LangSmith (LangChain) | Diagnosing and evaluating reviews and the reading of hands written as text | The content of review, chat and text-hand reading requests and responses, and your account’s internal identifier (a random ID, not your email or name) |
| Apple | Sign in with Apple, push notifications, app distribution | Sign-in identifier, push token |
| Sign in with Google | Sign-in identifier and email | |
| Cloudflare | Domain name and this website | Standard web request data |
We don't sell or rent personal information, and we don't share it with third parties for their own marketing. We may disclose information if required by law.
Notes about other players
Feltprint lets you record reads and notes about people you play against. Please keep these to observations about play, avoid recording sensitive personal details about others, and use this feature in line with the law where you play. These notes are stored in your account, are visible only to you, and are included in review and follow-up requests when relevant to a hand. The names you give players stay in your account and are never included in these requests.
Where information is stored
Our database and backend run in the United States. By using Feltprint you understand your information will be processed there.
How long we keep it
We keep your account and content — including problem reports, their screenshots and usage events — for as long as your account exists. When you delete your account, all of it is deleted from our database. Diagnostic records of review, follow-up and text-hand reading requests are kept for a limited time, typically 14 days and at most 180 days. Server logs are kept for a limited period for security and debugging.
Your choices and rights
- Access, correction and export: most of your information is visible and editable in the app. Email us for a copy of your data.
- Deletion: in the app, go to Settings and tap Delete account. Your account and the content you created — including problem reports, their screenshots and usage events — are deleted from our database right away. If you can't sign in, email us from the address linked to your account and we'll delete it for you.
- Notifications: you can turn them off at any time in iOS Settings.
Depending on where you live, you may have additional rights under local law. Contact us to exercise them.
Security
Information is encrypted in transit, access to production systems is restricted, and data in the database is scoped to each account. No system is perfectly secure, but we work to protect your information and will act promptly if a problem occurs.
Age
Feltprint is intended for adults aged 18 and over. We don't knowingly collect information from anyone under 18.
No gambling
Feltprint is a record-keeping and learning tool. It doesn't offer real-money gambling, wagering, or any game of chance.
Changes
If we change this policy, we'll update the date above and, for significant changes, let you know in the app.
Contact
Questions or requests: support@feltprint.com